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Home Expert Gap

Expert Gap

Have you fallen into an Expert Gap?

You have the knowledge and skills to deliver a quality service to your clients BUT have you fallen into an Expert Gap when it comes to promoting your business and gaining customers?

Time Required: 3-5 minutes

What do you get?: A personalised report highlighting issues you may have with winning new customers.

Step 1 of 4

25%

Do you have a system to keep track of prospects/potential clients?*
- Yes
- No
How do you organise this system?*
- Bits of Paper in a Folder
- Collect Business Cards
- Filing system
- Computer Program or Database
Do you actively reject customers that are not an ideal fit for your business?*
- Yes
- No
Do you overlook or lose prospect details?*
- Never
- Sometimes
- Occasionally
- Frequently
How often do you make regular contact with your prospects/leads/potential clients?*
- Never
- Monthly or less
- Every 2-3 months
- Every 6 months
How often do you make regular contact with your current customers?*
- Never
- Monthly or less
- Every 2-3 months
- Every 6 months

How do you rate your ability to gain new prospects?*
- Poor
- Ok
- Good
- Very Good
How do you rate your ability to convert prospects into customers?*
- Poor
- Ok
- Good
- Very Good
How do you rate the effort required to convert prospects into customers?*
- Takes little or no effort
- Ok
- Takes hard work
(Please rate this statement) I have a good method to follow up with new prospects?*
- Strongly Disagree
- Generally Disagree
- Disagree
- Agree
- Generally Agree
- Strongly Agree
(Please rate this statement) I feel confident about following up with new prospects a day or so later?*
- Strongly Disagree
- Generally Disagree
- Disagree
- Agree
- Generally Agree
- Strongly Agree
How often do you spend more than 30 minutes actively trying to gain new prospects?*
- Hardly Ever
- Every couple of months or less
- Every month
- Weekly
- Every Day
How well does your website represent you and your business?*
- Not very well - I have stopped referring people to it
- It is ok - but I hesitate to refer people to it.
- Generally it is ok
- Very happy with it

Which of these best describes your situation?*
- I seem to do nothing but work
- I can't see a way to get more time off work
- Most of the time I have enough time off work
- I am happy with the amount of time off my business gives me
- I am very happy with the amount of time off my business gives me
Do you have ways to easily increase your income without increasing your pricing?*
- Yes
- No
(Please rate this statement) I feel I have created a self-employed job rather than a business?*
- Strongly Disagree
- Generally Disagree
- Disagree
- Agree
- Generally Agree
- Strongly Agree

Thank you - that is the end of the questionnaire. We just need to know who to email the results to. Please complete the details below.
Name
First Last
Company Name
Email*
Phone
Would you like to be notified when we add articles of interest to our website and publish our Business Growth Newsletter
- Yes

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2 Windsor Road
Kings Hill
West Malling
KENT
ME19 4NX

Tel: 01732 522244

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